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Help and answers on common questions for Notiondesk

Notiondesk

Transform your Notion workspace into a fully-featured Help Center with Notiondesk.

What is Notiondesk?

Signup to notiondesk.so and setup your Help Center

Creating your account / Quick setup guide

Connect your Notion workspace to your account

How to connect your Notion workspace?

How to use the Notiondesk template to manage your Help Center

How does the Notion template work?

Exploring the unique roles of Help Centers and Knowledge Bases in customer support.

What is a Help Center or Knowledge Base?

Notion blocks supported for formatting your articles. Find which are supported and unsupported.

Format your articles with Notion

Manage automatic or manual knowledge base synchronization and learn how to sync individual articles.

How to synchronize your help center with Notion?

Make collections that customers can easily browse.

Use collections to organize your articles

How it is possible to add an article in multiple collections

How to add articles to multiple collections?

This article will walk you through setting up a custom domain for your Notiondesk help center!

How to set up a custom domain for my help center?

You can prevent search engines indexing your Help Center

Prevent search engines from crawling and indexing your Help Center

How to use password protection for my Help Center?

Set the default language for your Help Center 

How to change the default language for my Help Center?

Add an outline of your article's structure to make navigation easier for readers.

Show a table of contents in your articles

You can change the default subdomain of your help center.

How can change the default subdomain of my Help Center?

Improve readability for your customers by changing your articles order

Change your articles order

Change the order of your collections to make them easier to browse.

Change your collections order

How to use Notion & Notiondesk to write and publish articles for your customers.

Use Notion to write articles for your customers

How to update the Articles and Collections database to add “Position” property

Add “Position” property to Notion database

How to update Collections database to add “Sub Collections” property

Add “Sub Collections” property to Collections database

How to update the Articles database to add the “Visible to” property.

Add the “Visible to” property to Articles database on Notion

You can easily embed your help center on a Notion page!

How to embed your Help Center in a Notion page?

Protect your help center with restricted access using guest accounts and assigned roles.

Restricting help center access to signed-in users

Use the Review status to edit and manage article updates before publishing them to your help center.

Manage article publishing with the "Review" status

How to use Multi Help Center to create distinct knowledge bases for different products, brands, or customer segments.

Create multiple Help Centers

Learn how to enable multi-language support in your Help Center to serve international customers better.

Support multiple languages in your Help Center

Choose a single or multiple languages to enhance your Help Center's user experience.

Can I Localize the Help Center Language?

Learn how to link a subcollection to multiple parent collections and simplify help center organization.

How to add subcollection to multiple parent collections

How to create custom view permissions for articles in your Notion help center.

Setting view permissions for articles based on user roles

See what you can change on your account information and how

How to change my account information?

How to show and customize Related Articles suggestions for your Help Center.

Enabling Related Articles Suggestions

Unlock advanced customization for your Help Center with Custom CSS.

Customize your Help Center with Custom CSS

Learn how to use JavaScript to add custom functionalities to your help center.

Supercharge your Help Center with custom JavaScript

Connect Google Analytics to improve user tracking and support optimization.

Google Analytics

Integrate Plausible Analytics with Notiondesk for privacy-focused user insights.

Plausible Analytics

Add Intercom to your Notiondesk Help Center for live chat support and automated messaging.

Intercom

Add Crisp chat to your Notiondesk Help Center for real-time customer support.

Crisp

Integrate Umami, a simple, fast, privacy-focused alternative to Google Analytics.