Changelogs

Follow up on the latest improvements and updates.

Features

🎉 Say hello to Third-Party Integrations! ✨

Now, Notiondesk supports: ✅ Analytics tools like Google Analytics, Plausible Analytics, and Umami. ✅ Chat widgets such as Intercom and Crisp. ✅ Custom Javascript for specialized integrations.

Features

You can now click on images in articles to zoom in and out smoothly! Zoom follows your cursor for precise viewing.

Features

We’re excited to announce the release of our Advanced Analytics Dashboard!

What's New 🎉 :

  • Track visitors, article views, session duration, and more.
  • Understand user search behavior with detailed metrics on searches with results, searches with no results, and search requests.
  • Analyze engagement with metrics like reactions distribution, top articles, and click-through rate.

Key Features:

  • Stats views (Overview, Search, Engagement)
  • Select custom periods (today, yesterday, this week, last 30 days, etc.)

Gain actionable insights to enhance your help center and improve your content strategy.

Features

You can now filter your articles by status, language, and collections!

This new feature helps you easily organize and manage your content, ensuring you can quickly find and update the articles you need.

Learn how to use the article filters in our help center article.

Features

We're introduce a new article status called "Review" 🎉

Articles marked as "Review" will remain editable and can be updated without immediately syncing these changes to your live help center.

This status is perfect for articles that need updates aligned with upcoming feature releases or other timed events, ensuring they go live only when you're ready.

How it works:

  • Simply change the article status to "Review" when you make edits that shouldn't go live immediately.
  • Once you're ready, switch the status to "Published" to sync the changes.

👉 Learn more about managing article statuses: How to use the review status