Changelogs

Follow up on the latest improvements and updates.

Features

Share your private help center with a direct link, no password required!

Enable magic link in Settings > General under Access Control. You'll get a unique URL to share with anyone who needs access. Visitors click the link and land directly on your help center, no login needed.

👉 Learn more about magic link access

Improvements

Your help center now loads faster worldwide with edge network delivery.

  • Pages served from 200+ locations globally, closest to your visitors
  • Reduced latency from seconds to milliseconds for international users
  • Better reliability with automatic failover and caching

⚠️ Action required for custom domain help centers

Update your DNS CNAME record to activate CDN:

  • Old target: custom.notiondesk.help
  • New target: cname.notiondesk.help

Update your DNS in Settings → General. Changes take effect within minutes once DNS propagates.

👉 Learn more: Setting up custom domains with CDN

Features

Manage your entire analytics and consent stack through one integration, no code required.

  • Connect GTM to control Google Analytics, consent management, and tracking scripts from one place
  • Perfect for GDPR compliance, manage cookie consent alongside analytics
  • More flexible than direct integrations, add any tag or tracking tool through GTM
  • Set up once, adjust anytime without touching code

👉 Learn more: Setting up Google Tag Manager

Features

Automatic AI Translation now gives you precise control over translation quality!

Customize tone and style, protect brand terms with a glossary, and add language-specific instructions for cultural context.

The new character-based pricing means you only pay for what you translate at $0.04 per 1,000 characters, with 250,000 free characters every month.

Learn more about pricing and billing

Features

AI Chatbot now uses per-resolution pricing. You're only charged when the chatbot actually resolves a visitor's question, not for every message or failed attempt. Each resolution costs $0.49, and every plan includes 30 free resolutions per month. Set a monthly cap to stay in control of your spending.

Learn more about resolutions and billing