Your help center now loads faster worldwide with edge network delivery.

• Pages served from 200+ locations globally, closest to your visitors

• Reduced latency from seconds to milliseconds for international users

• Better reliability with automatic failover and caching

⚠️ Action required for custom domain help centers

Update your DNS CNAME record to activate CDN:

• Old target: custom.notiondesk.help

• New target: cname.notiondesk.help

Update your DNS in Settings → General. Changes take effect within minutes once DNS propagates.

👉 Learn more: Setting up custom domains with CDN

Manage your entire analytics and consent stack through one integration, no code required.

• Connect GTM to control Google Analytics, consent management, and tracking scripts from one place

• Perfect for GDPR compliance, manage cookie consent alongside analytics

• More flexible than direct integrations, add any tag or tracking tool through GTM

• Set up once, adjust anytime without touching code

👉 Learn more: Setting up Google Tag Manager

Automatic AI Translation now gives you precise control over translation quality!

Customize tone and style, protect brand terms with a glossary, and add language-specific instructions for cultural context.

The new character-based pricing means you only pay for what you translate at $0.04 per 1,000 characters, with 250,000 free characters every month.

Learn more about pricing and billing

AI Chatbot now uses per-resolution pricing. You're only charged when the chatbot actually resolves a visitor's question, not for every message or failed attempt. Each resolution costs $0.49, and every plan includes 30 free resolutions per month. Set a monthly cap to stay in control of your spending.

Learn more about resolutions and billing

We've rolled out a major upgrade to Notiondesk Chat!

Here's what's new:

• 10× faster responses: Quicker replies, so your users get the answers they need with less waiting

• Redesigned chat experience: A fresh, cleaner look that feels easier and more intuitive to use

• In-line paragraph citations: Citations now appear right beside paragraph, making it easier for users to trace sources while reading

This update makes the AI chatbot not only faster but also more transparent and helpful for your support content!