Tags help you organize your help center content beyond categories. In this guide, you'll learn how to add, manage, and display article tags using your Notion workspace.
Table of contents 👇
- What are article tags?
- Add tags to your Notion Articles database
- How tags are displayed on your help center
- Manage tags efficiently
- Remove tags
What are article tags?
Tags are keywords or labels that help group related articles together. They work alongside collections to improve content discovery and navigation.
For example, you can tag articles with topics like billing, setup, or account. Visitors can click a tag to view all related content, making it easier to find answers without browsing multiple categories.
Add tags to your Notion Articles database
To use tags in your help center, you need to add them directly in your Notion workspace:
- Open your Articles database in Notion.
- Look for a property called Tags. If it doesn't exist:
- Click + Add a property
- Set the type to
Multi-select
- Name the property Tags
Once the property is created:
- Open any article page
- Click on the Tags field
- Add existing tags or create new ones by typing and pressing
Enter
The tags you assign here will automatically sync and appear in your Notiondesk help center after the next sync.
How tags are displayed on your help center
Once your articles are synced, tags automatically appear on each article page in your help center. They are shown just below the article title or within the metadata area, making it easy for visitors to understand the topics covered at a glance.
Each tag is clickable,so when a visitor clicks on a tag, they are redirected to a dedicated tag page that lists all articles sharing the same tag. This improves content discovery by allowing users to explore related topics across different collections.
/tags/tag-name. For example, a tag named "billing" will be available at /tags/billing. These pages are optimized for search engines, helping your help center rank for more relevant queries.Manage tags efficiently
Keeping your tags well-organized ensures a better user experience and helps your help center scale over time. Here are some tips to manage tags the right way:
Use consistent naming
Stick to a clear and consistent naming convention. For example, avoid creating both Product and Products, or mixing lowercase (billing) and capitalized (Billing) versions. Pick one format, ideally lowercase and singular and stick to it across all articles.
Prefer short and descriptive tags
Tags should be easy to scan and understand at a glance. Use one or two words max. Good examples: setup, billing, features. Avoid long phrases like how to create an account.
Avoid tag clutter
Assign only relevant tags to each article. Adding too many tags can dilute their meaning and confuse users. If everything is tagged with everything, tags lose their value.
A well-maintained tag system makes it easier for your visitors to explore your content, and for your team to keep your knowledge base clean and useful.
Remove tags
Removing tags is as simple as editing your articles in Notion.
To remove a tag from an article, open the page in your Articles database and delete the tag from the Tags property.
Once you sync, the tag will no longer appear on that article in your help center.
If a tag is no longer used in any articles, it will automatically disappear from your help center after the next sync.