ai-chatbot

Understanding AI Chatbot resolutions and billing

What AI Chatbot resolutions are and how they are measured and charged.

Manage AI Chatbot usage limits and alerts

Set a monthly resolution cap and configure email alerts to control your AI Chatbot spending.

Restrict chatbot access to logged-in users

Control who can use the AI Chatbot by restricting access to logged-in users.

Review chatbot conversations

Monitor your AI Chatbot's performance by reviewing conversations. See what visitors asked, how the chatbot responded, and which articles it used.

Guidance best practices and examples

Learn how to write effective AI Chatbot guidances. Best practices for clear instructions plus ready-to-use examples for communication style, content sources, and more.

Customize AI Chatbot tone of voice and answer length

Adjust how your AI Chatbot communicates. Set the tone of voice and answer length to match your brand's style and deliver consistent support.

Add custom instructions with guidances

Train your AI Chatbot with custom instructions. Write guidances in plain language to control terminology, handle specific questions, and match your support policies.

Configure how AI Search appears on your help center

Choose how the AI Chatbot displays on your help center. Configure modal or aside panel view and set the panel position.

Set up and enable the AI Chatbot

Step-by-step guide to enable the Notiondesk AI Chatbot and activate AI Search on your help center.

AI Chatbot overview

Notiondesk AI Chatbot answers visitor questions instantly using your help center articles. Available 24/7, no training required.