customization
Customize AI translation behavior
Control how Automatic AI Translation works by setting tone and style preferences to match your brand voice across all languages.
Add custom instructions for Automatic AI Translation
Add language-specific custom instructions to guide Automatic AI Translation. Control how your help center content is translated for different audiences and cultural contexts.
Translation glossary: protect and control terms
Control Automatic AI Translation with a translation glossary. Protect brand names from translation or force specific terms to translate consistently across all languages.
Guidance best practices and examples
Learn how to write effective AI Chatbot guidances. Best practices for clear instructions plus ready-to-use examples for communication style, content sources, and more.
Add custom instructions with guidances
Train your AI Chatbot with custom instructions. Write guidances in plain language to control terminology, handle specific questions, and match your support policies.
Customize AI Chatbot tone of voice and answer length
Adjust how your AI Chatbot communicates. Set the tone of voice and answer length to match your brand's style and deliver consistent support.