customization

Guidance best practices and examples

Learn how to write effective AI Chatbot guidances. Best practices for clear instructions plus ready-to-use examples for communication style, content sources, and more.

Customize AI Chatbot tone of voice and answer length

Adjust how your AI Chatbot communicates. Set the tone of voice and answer length to match your brand's style and deliver consistent support.

Add custom instructions with guidances

Train your AI Chatbot with custom instructions. Write guidances in plain language to control terminology, handle specific questions, and match your support policies.